A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleon Mayakoba Golf Course and Tres Rios Ecopark. This 5-star property is 3.2 mi (5.2 km) from Grand Coral Golf Riviera Maya.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 4 spa tubs, and a sauna. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This property has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy regional cuisine at Chaka, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink.
Make yourself at home in one of the 195 guestrooms featuring iPod docking stations and free minibar items. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
This property doesn't offer after-hours check-in.To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
hotel
24-hour reception
Wi-fi
Laundry service
Babysitting service
Multilingual staff
Bellboy service
Lift access
Shop
Garden
Terrace
Concierge
Newspapers
Luggage room
Clothes dryer
Bikes available
Bar
Restaurant: 8
Banquet hall
Swim-up bar
Conference room
Business centre
Indoor freshwater pool: 1
Outdoor freshwater pool: 3
Children’s swimming area: 1
Sun loungers
Parasols
Kids’ club
Game room
Sauna
Steam bath
Hairdressing salon
Picnic
Fitness
Billiards
Wheelchair-accessible