The hotel is located in a natural paradise, right in front of the beach, a privileged position in the Riviera Maya. Playa del Carmen is just 15 minutes away and Cancun International Airport is about 35 minutes by car. The public transport links are within walking distance and easily accessible from the hotel. The spacious, luxurious rooms feature elegant furnishings and décor. In addition, the hotel offers a variety of services, facilities and restaurants.
On the beach in the Riviera Maya district of Playa del Carmen, this all-inclusive hotel offers private beach access, an on-site spa, and several specialty restaurants. The rooms at the property overlook the sea, and include satellite TV. They come with a minibar and safe. Guests can enjoy water sports such as snorkeling and windsurfing at this Playa del Carmen resort. A gym and sauna are on the property. A game room and kids club are available.
The shops and restaurants of Playa del Carmen's Fifth Avenue are only 15 minutes from BlueBay Grand Esmeralda. Cancun is less than an hour from this resort.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 2005
Year of most recent renovation: 2006
Total number of rooms: 984
Annexe (s): 8
Double rooms: 979
NO Connecting rooms
hotel
American Express
MasterCard
Visa
City centre: 10 Km.
Bus/Train station: 10 Km.
Nearest Bus / Metro Stop: 50 Km.
Airport: 8 Km.
Golf course: 10 Km.
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg)
Wheelchair-accessible
NO Car park
NO Garage
Key Collection: 15:00:00
24-hour reception
Check-in hour: 15:00:00-01:00:00
Check-out hour: 12:00:00-12:00:00
Mobile phone coverage
NO Wired Internet
Wi-fi
Car hire (*)
Room service (*)
Laundry service (*)
Launderette (*)
Medical service (*)
Day-care centre (*)
Babysitting service (*)
24-hour security
Bellboy service
Air conditioning in public areas
Hotel safe
Currency exchange facilities
Cloakroom
Lift access
Shop
Garden
Gym
Private beach area
Café
Bar
Restaurant: 6
Smoking area
Poolside snack bar
Banquet hall
Air conditioning in Restaurant
Conference room
Meeting room: 3
Projector (*)
Printer (*)
Photocopier (*)
Business centre (*)
Audio-visual equipment rental (*)
Children’s swimming area: 1
Sun loungers
Parasols
Kids’ club
Entertainment programme for adults
Entertainment programme for children
Theatre / auditorium
Sauna
Steam bath (*)
Massage (*)
Spa treatments (*)
Hairdressing salon
Spa centre: 09:00:00-22:00:00 (*)
Travelife
Breakfast: 07:00:00-11:00:00
Breakfast buffet: 07:00:00-11:00:00
Buffet dinner
À la carte dinner
All inclusive
Gluten-free meals
Vegetarian meal
Snacks
Minimum check-in age: 18
Aqua fit
Jet ski (*)
Diving (*)
Windsurfing (*)
Catamaran sailing (*)
Aerobics
Fitness
Archery
Handball
Volleyball
Beach volleyball
Billiards
Golf (*)
Tennis
BlueBay - Clean & Care
Room size (sqm): 35
NO Number of bedrooms: 1
NO Disability-friendly bathroom
Shower
Hairdryer
Toiletries
Wi-fi
Direct dial telephone
TV
Cable TV
Radio
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set
Fan
Safe
Desk
NO Smoking rooms
Housekeeping
NO Extra beds on demand
NO Cot on demand