Ideal for those travellers wishing to escape everyday routine, this luxurious complex is located directly beside one of the most beautiful beaches on the Mayan Riviera. History lovers staying at this outstanding hotel may have the chance to discover the hidden treasures of Tulu ruins, a Pre-Columbian Maya walled city. Featuring marble flooring and a traditional Mexican-style décor, the comfortable and spacious guest rooms offer the perfect place where to relax after a busy day of sightseeing. Guests may appreciate the extensive range of dining options available, including French, Japanese and Mexican specialities, among others. The magnificent spa area offers a wide range of beauty treatments as well as massages and the younger guests may enjoy fun moments in the Explorers Club offering a varied programme of activities, all for an unforgettable stay at this award-winning establishment.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 2000
Year of most recent renovation: 2013
Total number of rooms: 432
Number of floors (main building): 3
Number of floors (annexe): 3
Single rooms: 166
Junior suites: 180
Superior rooms: 82
Disability-friendly rooms: 4
NO Connecting rooms
resort
American Express
Diners Club
MasterCard
Visa
City centre: 7 Km.
Bus/Train station: 7 Km.
Nearest Bus / Metro Stop: 65 Km.
Airport: 57,1 Km.
Beach: 0 Km.
Golf course: 30 Km.
Entertainment Area: 9,4 Km.
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg)
Wheelchair-accessible
Car park
NO Garage
24-hour reception
Check-in hour: 15:00:00-00:00:00
Check-out hour: 12:00:00
Late Check-out (*)
Mobile phone coverage
NO Wired Internet
Wi-fi
Local and international calls
Car hire (*)
Transfer service (*)
Secure parking
Valet parking
Room service
Laundry service (*)
Launderette
Medical service
Day-care centre
Babysitting service (*)
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Smoke detector
Hotel safe
Currency exchange facilities
Cloakroom
Lift access
Shop
Garden
Terrace
Sun terrace
Gym
Newspapers
Luggage room
Dining area: 6
Grill/BBQ: 1
Private beach area
Café
Bar
Restaurant: 8
Non-smoking area
Smoking area
Highchairs
Poolside snack bar
Banquet hall
Swim-up bar
Air conditioning in Restaurant
Breakfast room
Conference room
Meeting room: 1
Projector (*)
Printer (*)
Photocopier (*)
Business centre
Audio-visual equipment rental (*)
Fax (*)
Outdoor freshwater pool: 1
Sun loungers
Parasols
WaterSlides
Children playground
Kids’ club
Entertainment programme for children
TV lounge
Theatre / auditorium
Nightclub
Pub
Sauna
Steam bath
Hot tub
Massage
Spa treatments
Hairdressing salon
Beauty salon
Spa centre
NEPCon Sustainable Tourism Certification for Accommodations
Breakfast
Buffet lunch
All inclusive with alcoholic drinks top brands
Gluten-free meals
Vegetarian meal
Deposit on arrival
Identification card at arrival
Non-smoking establishment
Minimum check-in age: 18
Aqua fit
Diving
Windsurfing
Sailing
Catamaran sailing
Pedal boating
Table tennis
Aerobics
Fitness
Cycling / mountain biking
Basketball
Volleyball
Beach volleyball
Bocce
Golf (*)
Surfing
Tennis
Tobogganing
AM - Clean Complete Verification
NO Number of bedrooms: 1
Bathroom
Shower
Bathtub
Hairdryer
Bathrobes
Slippers
Telephone in the bathroom
NO Internet access
Direct dial telephone
TV
Cable TV
Radio
CD player
DVD player
Minibar
Tea and coffee making facilities
Centrally regulated air conditioning
Individually adjustable air conditioning
Safe
Balcony
Wheelchair-accessible
Pillow menu
NO Smoking rooms