Grand Mercure Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. It is just 20 min by car from Juanda International Airport and 30 min from Surabaya Zoo. The hotel offers 241 rooms and suites from Superior rooms to Presidential suites, an All Day Dinning restaurant, lobby bar, meeting rooms, swimming pool, gym, spa and lounge.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Total number of rooms: 241
NO Connecting rooms
hotel
NO Small pets allowed (under 5 kg) (*)
NO Large pets allowed (over 5 kg) (*)
Wheelchair-accessible
Car park
NO Garage
NO 24-hour reception
Check-in hour: 14:00:00-12:00:00
Check-out hour: 12:00:00-12:00:00
NO Wired Internet (*)
Wi-fi
Valet parking (*)
Room service
Launderette
Bellboy service
Lift access
Bar
Restaurant
Photocopier (*)
Business centre
Audio-visual equipment rental
Massage (*)
Planet 21 – Accor
Accor - ALLSAFE
NO Disability-friendly bathroom
Wheelchair-accessible
NO Smoking rooms
NO Extra beds on demand