Bordered by a private white sand beach and lush tropical landscapes, this decadent luxury resort pulls out all the stops for an unreal holiday for families and couples alike. The resort is situated near Playa del Carmen on the Mayan Riviera, less than 50 kilometres from the pre-Colombian Mayan ruins of Tulum. Visitors will have many opportunities to explore the area with excursions to Tulum and Chichen-Itza archaeological sites, and can swim with dolphins or even tour the Hard Rock sister hotel in Cancun. Each room offers generous proportions, a hydro spa bathtub, private balcony, and a range of state-of-the-art amenities, all decorated with vibrant colours and textures. Guests will delight in the private beach, children's pool and family pool, and the resort also offers a sophisticated and opulent adults-only hotel with four pools, nine imaginative restaurants and six lavish bars exclusively for adults.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 2001
Year of most recent renovation: 2014
NO Total number of rooms: 687
Superior rooms: 48
Family rooms: 50
Disability-friendly rooms: 2
NO Connecting rooms
hotel
American Express
MasterCard
Visa
City centre: 21,8 Km.
Nearest Bus / Metro Stop: 0,2 Km.
Airport: 75,7 Km.
Harbour: 3,4 Km.
Beach: 0 Km.
Golf course: 3 Km.
Entertainment Area: 27,4 Km.
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg)
Wheelchair-accessible
Car park
NO Garage
24-hour reception
Check-in hour: 15:00:00-05:30:00
Check-out hour: 12:00:00-12:00:00
Mobile phone coverage
NO Wired Internet
Wi-fi
Transfer service (*)
Secure parking
Room service
Laundry service
Launderette
Medical service
Day-care centre
Babysitting service (*)
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Hotel safe
Currency exchange facilities
Cloakroom
Lift access
Shop
Garden
Bicycle storage
Gym
Private beach area
Café
Bar
Restaurant
Smoking area
Highchairs
Poolside snack bar
Show cooking
Swim-up bar
Air conditioning in Restaurant
Meeting room
Projector (*)
Secretarial service (*)
Photocopier (*)
Business centre
Outdoor freshwater pool: 1
Sun loungers
Parasols
WaterSlides
Kids’ club
Entertainment programme for children
Theatre / auditorium
Game room
Sauna
Steam bath (*)
Hot tub (*)
Massage (*)
Spa treatments (*)
Hairdressing salon (*)
Beauty salon (*)
Spa centre
Earth Check
Breakfast
Breakfast buffet
Buffet lunch
À la carte lunch
Buffet dinner
À la carte dinner
All inclusive with alcoholic drinks top brands
Vegetarian meal
Snacks
Deposit on arrival
Identification card at arrival
Minimum check-in age: 18
Aqua fit
Diving (*)
Aerobics
Fitness
Basketball
Volleyball
Golf (*)
Tennis
Golf practice facility (*)
NO Number of bedrooms: 1
NO Living room
NO Disability-friendly bathroom
Shower
Bathtub
Hairdryer
Hydro-massage bath
Toiletries
Bathrobes
NO Slippers
Make-up mirror
Wi-fi
NO Internet access
Direct dial telephone
TV
Cable TV
NO Hi-fi
220V power supply
Alarm clock
Background music
Minibar
Tea and coffee making facilities
Ironing set
Centrally regulated air conditioning
Individually adjustable air conditioning
Safe
Balcony
NO Wheelchair-accessible
Wake-up service
Desk
Welcome pack
NO Smoking rooms
NO Extra beds on demand