The 27-storey crescent shaped hotel features 427 contemporary guestrooms, five eclectic restaurants and lounges, including All Day Dining room JING, creating an array of global cuisines. Riva Mediterranean Steakhouse, serving up premium char-grilled steaks and roast seafood. The Lounge serves delicious afternoon tea. Carumba is the destination for hot nights
in Suzhou. Also the luxury spa and an indoor infinity pool – all boasting panoramic views of the willow-fringed Jinji Lake and the new Suzhou skyline. Hotel concierge provides travel tips for guests anytime and helps guests plan ancient city touring route, rent bicycle for riding around Jinji Lake, which brings guests colorful experience of Suzhou Style.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 2010
Year of most recent renovation: 2019
Total number of rooms: 427
Number of floors (main building): 27
Number of floors (annexe): 2
Single rooms: 136
Twin rooms: 120
Double rooms: 104
Junior suites: 18
Suites: 35
Executive rooms: 17
Superior rooms: 68
Disability-friendly rooms: 4
hotel
American Express
JCB
Diners Club
MasterCard
Visa
Wheelchair-accessible
Car park (*)
24-hour reception
Check-in hour: 18:00:00-00:00:00
Check-out hour: 12:00:00-11:00:00
Late Check-out (*)
Mobile phone coverage
Wi-fi (*)
Local and international calls (*)
Car hire (*)
Transfer service (*)
Airport Shuttle (*)
Room service
Laundry service
Bicycle hire service (*)
Multilingual staff
24-hour security
Bellboy service (*)
Air conditioning in public areas
Fireplace
Smoke detector
Hotel safe
Currency exchange facilities
Cloakroom
Lift access
Newspaper stand (*)
Shop (*)
Garden
Terrace
Concierge
Gym
Newspapers (*)
Luggage room (*)
Dining area
Clothes dryer
Bikes available
Towels and bed linen (*)
Café
Bar
Restaurant: 3
Non-smoking area
Smoking area
Highchairs
Banquet hall (*)
Air conditioning in Restaurant
Conference room
Meeting room
Printer (*)
Photocopier (*)
Business centre
Fax (*)
Indoor freshwater pool: 1
Children playground
Kids’ club
Sauna
Hot tub
Massage
Spa treatments
Spa centre (*)
IHG Green Hotel Certificate
Breakfast: 06:30:00-10:30:00
Breakfast buffet
Buffet lunch
À la carte lunch
Set menu lunch
Buffet dinner
À la carte dinner
Set menu dinner
Only Adults
Gay-friendly
Children get free accommodation, meals payable on the spot
Deposit on arrival
Early Check-in (*)
Early departure (*)
Identification card at arrival (*)
Flight information required (*)
Non-smoking establishment (*)
Minimum check-in age: 18
Fitness
Cycling / mountain biking
IHG - Clean Promise
NO Disability-friendly bathroom
Wheelchair-accessible
NO Smoking rooms
NO Extra beds on demand