Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 2011
Year of most recent renovation: 2016
Total number of rooms: 257
Number of floors (main building): 14
Single rooms: 119
Twin rooms: 119
Suites: 13
Apartments: 6
hotel
American Express
JCB
MasterCard
Visa
Maestro
Airport: 15 Km.
Wheelchair-accessible
Car park
Key Collection: 12:00:00-12:00:00
24-hour reception
Check-in hour: 14:00:00-00:00:00
Check-out hour: 12:00:00
Wi-fi
Car hire
Secure parking
Valet parking
Airport Shuttle (*)
Room service
Laundry service
Medical service
Bicycle hire service (*)
Babysitting service
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Fireplace
Smoke detector
Hotel safe
Currency exchange facilities
Lift access
Newspaper stand
Supermarket
Shop
Garden
Terrace
Concierge
Gym
Newspapers
Luggage room
Dining area: 4
Clothes dryer
Grill/BBQ: 1
Library: 1
Bikes available: 2
Towels and bed linen
Café
Bar
Restaurant: 3
Non-smoking area
Smoking area
Poolside snack bar
Banquet hall
Show cooking
Air conditioning in Restaurant
Conference room: 3
Meeting room
Secretarial service
Printer (*)
Photocopier
Business centre
Audio-visual equipment rental
Fax
Outdoor freshwater pool: 1
Children’s swimming area: 1
Children playground
TV lounge
Nightclub
Sauna (*)
Hot tub (*)
Massage (*)
Spa treatments
Hairdressing salon
Beauty salon (*)
Spa centre
Planet 21 – Accor
Breakfast: 05:00:00-10:30:00
Breakfast buffet: 05:00:00-10:30:00
Breakfast served to the table
Continental breakfast
Breakfast a la carte
Early bird breakfast
Buffet lunch
À la carte lunch
Set menu lunch
Brunch
Buffet dinner
À la carte dinner
Set menu dinner
Picnic
Vegetarian meal
Snacks
Non-smoking establishment
Aqua fit
Aerobics
Fitness
Cycling / mountain biking (*)
Accor - ALLSAFE
NO Living room
Bathroom
NO Disability-friendly bathroom
Shower
Bathtub
Hairdryer
Slippers
Wi-fi
NO Internet access
Direct dial telephone
TV
Radio
Minibar
Tea and coffee making facilities
Centrally regulated air conditioning
Individually adjustable air conditioning
Central heating
Individually adjustable heating
Safe
Wheelchair-accessible
NO Smoking rooms
NO Extra beds on demand
NO Cot on demand