Modern and luxurious, yet with a distinctive Mayan style, this resort offers a resplendent seaside retreat on Riviera Maya. Visitors might take a guided excursion to the archaeological sites at Chichen-Itza, Coba and Tulum, or stay at the hotel to indulge at the spa, complete with fitness centre, beauty salon and meditation garden in addition to a sauna, ice fountain and several pools. Children will delight in the kids' club, while adults can experience a relaxing escape at the pristine white sand beach.
The lavish suites feature rich, contemporary décor, deluxe bathrooms with rainfall showers, and state-of-the-art entertainment systems. Each comes with a balcony with views of the turquoise sea, the protected mangrove reserve, or a private garden terrace, and some suites boast extravagant private pools. Guests can choose from six exclusive restaurants and three lounge bars, all for the ultimate Caribbean holiday.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 2013
NO Total number of rooms: 274
Single rooms: 208
Double rooms: 66
Junior suites: 47
Suites: 72
Villas: 29
Family rooms: 73
Disability-friendly rooms: 2
NO Connecting rooms
resort
American Express
MasterCard
Visa
Visa Electrón
City centre: 10 Km.
Bus/Train station: 25 Km.
Nearest Bus / Metro Stop: 2 Km.
Golf course: 4,8 Km.
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg)
Wheelchair-accessible
Car park
NO Garage
24-hour reception
Check-in hour: 16:00:00-00:00:00
Check-out hour: 12:00:00-12:00:00
Late Check-out (*)
Mobile phone coverage
NO Wired Internet
Wi-fi
Car hire (*)
Transfer service (*)
Secure parking
Valet parking
Airport Shuttle (*)
Room service
Laundry service (*)
Launderette (*)
Medical service (*)
Babysitting service (*)
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Smoke detector
Hotel safe
Currency exchange facilities
Cloakroom
Lift access
Shop
Garden
Terrace
Sun terrace
Gym
Golf desk
Private beach area: 2
Bar
Restaurant
Non-smoking area
Smoking area
Poolside snack bar
Banquet hall
Swim-up bar
Air conditioning in Restaurant
Conference room: 1
Meeting room: 2
Business centre
Audio-visual equipment rental (*)
Fax
Outdoor freshwater pool: 1
Sun loungers
Parasols
Children playground
Kids’ club
Entertainment programme for adults
Entertainment programme for children
Sauna (*)
Steam bath (*)
Hot tub (*)
Solarium
Massage (*)
Spa treatments (*)
Hairdressing salon (*)
Beauty salon (*)
Spa centre: 09:00:00-20:00:00 (*)
Earth Check
Breakfast
Breakfast buffet
Hot breakfast
Breakfast a la carte
Late riser breakfast: 07:00:00-12:00:00
À la carte lunch
Brunch
À la carte dinner
Set menu dinner
Special dietary options
Gluten-free meals
Vegetarian meal
Snacks
Children get free accommodation, meals payable on the spot
Deposit on arrival
Early Check-in
Early departure (*)
Identification card at arrival
Motor board ride
Diving (*)
Catamaran sailing
Canoeing
Table tennis
Aerobics
Fitness
Beach volleyball
Golf (*)
Tennis
Paddle tennis
Mexico - Certificación en Protección y Prevención Sanitaria en Instalaciones Turísticas (CPPSIT)
NO Number of bedrooms: 1
Bathroom
Shower
Bathtub
Hairdryer
Toiletries
Slippers
Make-up mirror
Wi-fi
NO Internet access
Direct dial telephone
TV
Cable TV
Radio
Hi-fi
Alarm clock
Minibar
Tea and coffee making facilities
Ironing set
Centrally regulated air conditioning
Fan
Safe
Wake-up service
NO Smoking rooms
Smoke detector
Housekeeping