Residences at The Fives features 634 oversized, luxurious, tastefully designed 1,
2 and 3 bedroom suites, and private rooftop lounge decks in its 1, 2, and 3-bedroom Penthouses. Guests may also enjoy of an upscale, all-service spa, swimming in one of our spectacular pools and from the white sand beach with crystal clear turquoise water, also from the facilities of eleven restaurants, five bars, kids club, teens club and the personalized service of our Butler Concierge. The hotel is strategically located in Playa del Carmen on the Riviera Maya, just 35 minutes south of Cancun International Airport. With this great location, guests can experience convenience first hand with the charming restaurants, shops and local attractions of downtown Playa del Carmen, just 10-minutes away. The area provides many other popular attractions.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Total number of rooms: 662
NO Connecting rooms
resort
American Express
MasterCard
Visa
Visa Electrón
City centre: 10 Km.
Bus/Train station: 1 Km.
Nearest Bus / Metro Stop: 1 Km.
Airport: 35 Km.
Beach: 0,01 Km.
Golf course: 1 Km.
Entertainment Area: 0,01 Km.
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg)
NO Wheelchair-accessible
Car park
NO Garage
24-hour reception
Check-in hour: 15:00:00-15:00:00
Check-out hour: 12:00:00-12:00:00
Late Check-out (*)
Mobile phone coverage
NO Wired Internet
Wi-fi (*)
Car hire
Transfer service (*)
Secure parking
Valet parking
Airport Shuttle (*)
Room service
Laundry service (*)
Medical service (*)
Babysitting service (*)
Multilingual staff
24-hour security
Bellboy service
Smoke detector
Hotel safe
Currency exchange facilities
Lift access
Supermarket
Garden
Terrace
Sun terrace
Gym (*)
Newspapers
Golf desk
Café
Bar
Restaurant
Non-smoking area
Smoking area
Highchairs
Poolside snack bar
Banquet hall
Swim-up bar
Air conditioning in Restaurant
Conference room
Meeting room
Projector (*)
Conference hostess (*)
Secretarial service (*)
Printer
Photocopier (*)
Business centre (*)
Audio-visual equipment rental
Outdoor freshwater pool: 1
Children’s swimming area: 1
Sun loungers
Parasols
Children playground
Kids’ club
Entertainment programme for adults
Entertainment programme for children
Game room
Nightclub
Pub
Sauna (*)
Steam bath (*)
Hot tub (*)
Solarium (*)
Massage (*)
Spa treatments (*)
Beauty salon (*)
Spa centre (*)
Breakfast
Breakfast buffet
Breakfast served to the table
Continental breakfast
Hot breakfast
Buffet lunch
À la carte lunch
Set menu lunch
Brunch
Buffet dinner
À la carte dinner
Set menu dinner
Breakfast and dinner
Breakfast and lunch
Half Board
Half board without drinks
Half board with non-alcoholic drinks
Half board with drinks
Full board
Full board without drinks
Full board with non-alcoholic drinks
Full board with drinks
All inclusive
Special dietary options
Gluten-free meals
Gala dinner (*)
Vegetarian meal
Snacks
Children get free accommodation, meals payable on the spot
Early Check-in (*)
Early departure (*)
Identification card at arrival
Aqua fit
Banana boating (*)
Jet ski (*)
Diving (*)
Sailing (*)
Catamaran sailing (*)
Canoeing
Pedal boating
Fitness
Horse riding (*)
Beach volleyball
Golf (*)
Tennis (*)
NO Disability-friendly bathroom
Shower
Hairdryer
Toiletries
Bathrobes
Slippers
Make-up mirror
Telephone in the bathroom
NO Wi-fi
NO Internet access (*)
Direct dial telephone
Radio
Alarm clock
Ironing set
Fan
Safe
Balcony
NO Wheelchair-accessible
Wake-up service
Pillow menu
Turndown service
Smoke detector
Housekeeping
NO Children share the bed with parents: 1
NO Extra beds on demand