Only 45 minutes drive from Cancun International Airport and near archaeological gems like Tulum, Coba and Chichen Itza, the resort offers the best adventures outside the hotel. For those looking to experience a little closer to the luxury hotel. The resort offers unparalleled all-inclusive luxury in an exclusive and private environment for adults only. Our butlers offer discreet, efficient and personalized assistance throughout your stay. For the most refined guests seeking the highest level of service and attention to detail level, Royal Service is the best choice. Its spacious suites are elegantly decorated in Caribbean colors with a contemporary twist. A jewel among the hotels in the Riviera Maya, this adults-only resort offers ideal beach vacation in Playa del Carmen, for those seeking luxury and exclusivity.
A supplement applies to book Bali Beds located at La Perla or La Esmeralda swimming pool area.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 2011
Year of most recent renovation: 2011
NO Total number of rooms: 120
Number of floors (main building): 3
Annexe (s): 1
Number of floors (annexe): 3
Suites: 120
NO Connecting rooms
hotel
American Express
MasterCard
Visa
City centre: 3 Km.
Airport: 51,2 Km.
Harbour: 3,6 Km.
Beach: 0,1 Km.
Golf course: 4,6 Km.
Entertainment Area: 3,2 Km.
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg)
Wheelchair-accessible
Car park
NO Garage
24-hour reception
Check-in hour: 15:00:00-00:00:00
Check-out hour: 00:00:00-12:00:00
Late Check-out (*)
Mobile phone coverage
NO Wired Internet
Wi-fi
Car hire (*)
Secure parking
Room service
Laundry service (*)
Medical service (*)
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Smoke detector
Currency exchange facilities
Lift access
Shop
Gym
Private pool: 1
Private beach area
Café
Bar
Restaurant: 14
Non-smoking area
Smoking area
Poolside snack bar
Banquet hall
Swim-up bar
Air conditioning in Restaurant
Conference room: 14
Meeting room: 1
Projector (*)
Conference hostess (*)
Printer (*)
Photocopier (*)
Business centre
Audio-visual equipment rental (*)
Outdoor freshwater pool: 2
Outdoor heated pool: 1
Sun loungers
Parasols
Entertainment programme for adults
Theatre / auditorium
Nightclub
Sauna
Steam bath
Hot tub
Massage (*)
Spa treatments (*)
Beauty salon (*)
Spa centre (*)
Breakfast buffet
Breakfast a la carte
Buffet lunch
À la carte lunch
Buffet dinner
À la carte dinner
All inclusive with alcoholic drinks top brands
Gluten-free meals
Vegetarian meal
Snacks
Only Adults
Identification card at arrival
Minimum check-in age: 18
Aqua fit
Jet ski (*)
Diving (*)
Aerobics
Fitness
Beach volleyball
Golf (*)
Golf practice facility (*)
Meliá - Stay Safe with Meliá
NO Number of bedrooms: 1
NO Bathroom
NO Disability-friendly bathroom
Shower
Hairdryer
Toiletries
Bathrobes
Slippers
Make-up mirror
Telephone in the bathroom
Wi-fi
NO Internet access
TV
Cable TV
Radio
CD player
DVD player
Pay movies
Minibar
Tea and coffee making facilities
Ironing set
Individually adjustable air conditioning
Safe
Balcony
NO Wheelchair-accessible
Wake-up service
Pillow menu
Turndown service
Welcome pack
NO Smoking rooms
Smoke detector
Housekeeping
NO Extra beds on demand
NO Cot on demand
Hot tub