Nestled in the heart of Surabaya, Sheraton Surabaya Hotel & Towers is a great place to conduct business, catch up with friends and family, or just relax. With direct access to the city's most renowned shopping center, Tunjungan Plaza, our hotel offers a comfortable retreat and an unforgettable experience. Warm, friendly service awaits you from the moment you step through the front door until the last goodbye.
Enjoy all the comforts of home when you settle into one of our 348 guest rooms and suites. Wireless Internet access in every thoughtfully designed space lets you stay connected with what matters to you. Enjoy the added benefits of our Sheraton Club Lounge and discover the celebrated Sheraton Signature Sleep Experience® whilst staying in our rooms and suites. We also offer 45 upscale apartments, perfectly suited for both long and short-term stays.
Our restaurants and lounges give you the chance to taste a variety of Asian and Western dishes. After a full day of working or sightseeing, enjoy our Sheraton Fitness center and stunning outdoor pool, run laps at our jogging track, or treat yourself to a soothing in-room massage. Relax at the Pakuwon Golf & Family Club, managed by Sheraton Hotels & Resorts, where you can swim, play basketball, and test your skills on an executive par-3 day/night golf course with a full-scale driving range.
Whether you're hosting a business conference or your dream wedding, our ten spacious function rooms, including a grand ballroom, will satisfy your every need. Each space is equipped with state-of-the-art technology.
We have thought of every single detail to provide you with a warm hospitality a la Surabaya and make your stay at the Sheraton Surabaya Hotel & Towers truly memorable.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 1995
Year of most recent renovation: 2010
NO Total number of rooms: 348
Number of floors (main building): 28
Apartments: 45
hotel
MasterCard
Visa
Wheelchair-accessible
Car park (*)
24-hour reception
Check-in hour: 14:00:00-00:00:00
Check-out hour: 12:00:00-12:00:00
Late Check-out (*)
Mobile phone coverage
Wi-fi
Local and international calls
Car hire
Transfer service (*)
Secure parking (*)
Valet parking (*)
Airport Shuttle (*)
Room service
Laundry service
Medical service
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Smoke detector
Hotel safe
Lift access
Newspaper stand
Supermarket
Shop
Garden
Terrace
Concierge
Gym
Newspapers
Luggage room
Oven
Dining area
Clothes dryer
Grill/BBQ
Electric kettle
Café
Bar
Restaurant: 3
Non-smoking area
Smoking area
Highchairs
Poolside snack bar
Banquet hall
Air conditioning in Restaurant
Conference room
Meeting room: 8
Projector (*)
Photocopier (*)
Business centre
Audio-visual equipment rental (*)
Fax (*)
Outdoor freshwater pool: 1
Children’s swimming area: 1
Sun loungers
Parasols
TV lounge
Theatre / auditorium
Sauna
Steam bath
Massage
Spa treatments
Spa centre
Breakfast
Breakfast buffet
Continental breakfast
Buffet lunch
À la carte lunch
Brunch
Buffet dinner
À la carte dinner
Fitness (*)
Tennis
NO Disability-friendly bathroom
Toiletries
Slippers
Wi-fi
TV
Satellite TV
Cable TV
Fridge
Safe
Wheelchair-accessible
NO Smoking rooms
NO Extra beds on demand
NO Cot on demand