The hotel is located in the heart of the flourishing commercial and financial centre, just 1 km away from the West Lake. The airport is situated 30 km from the hotel and the route takes 30 minutes by a car. The hotel offers a wide range of facilities assuring a comfortable stay to its guests, including a Japanese-style cafe, a spa and 5 fully equipped meeting rooms of varying sizes and a multi-function banquet room. Further facilities include a lobby, breakfast room and a laundry service. The hotel's accommodation units come with LCD TVs and wireless high-speed Internet access. The comfortable beds have been designed the human body and ergonomics in mind. The big bathrooms come with a shower and bathtub with 91-jet bathing system. The hotel has a restaurant serving breakfast, brunch, lunch and dinner. Room service is also available during limited hours.