This hotel is located in the downtown area of the city and stands close to a main transport route linking West Lake and the newly developed Qianjiang central business district.This city hotel comprises a total of 334 refined guest rooms, and 22 stylish suites including a presidential suite and executive suites spread over 24 floors. It offers typical accommodation, catering, conference facilities, entertainment, leisure and other facilities and services, and has been named a 'well-known tourism brand in China' and been awarded the 'best star-level hotel in Zhejiang Province' as well as qualifying for the ISO14001 Environment Management System Certification. This establishment is a major player in the hotel and catering branches in Hangzhou. Further facilities on offer to guests include a 24-hour check-out service and a restaurant.The hotel provides accommodation services meeting international standard and all rooms come with free broadband Internet access and video-on-demand, making them a comfortable and convenient space for work and leisure. All rooms offer a private bathroom with a shower as well as a king-size or double bed, satellite/cable TV, air conditioning and central heating.This hotel features a health club located in building B of the hotel, where guests can relax and enjoy simulated golf practice, bowling, table tennis, swimming, a sauna and other activities.The Kyobashitei Japanese Restaurant, located in the south wing of the second floor of the hotel, offers 65 seats and 2 tatami-styled VIP rooms. The restaurant provides various à la carte food and a banquet service. The delicious food is served with special Japanese wine. The New Shang Garden is located on the third floor of the hotel and has a capacity of 9 VIP rooms and 300 seats. It is the main site for banquets and feasts, providing traditional Hanghzou-style food and newly invented dishes, seafood, and local specialities.