The Retreat Palm Dubai - MGallery by Sofitel is the first holistic wellbeing resort in the Middle East, offering an immersive, enchanting experience that inspires lifelong memories. Located on the East Crescent of Palm Jumeirah, just 30 minutes from two Dubai's major airports, the beachfront resort features 255 rooms and suites, the Executive Lounge, a variety of dining venues and the first Rayya Wellness Center offering 360 degree wellness solutions.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 2017
Year of most recent renovation: 2017
Total number of rooms: 255
Number of floors (main building): 7
Twin rooms: 131
Suites: 37
Executive rooms: 85
Disability-friendly rooms: 2
NO Connecting rooms
hotel
American Express
JCB
Diners Club
MasterCard
Visa
Maestro
City centre: 4,9 Km.
Bus/Train station: 4,9 Km.
Nearest Bus / Metro Stop: 4,9 Km.
Airport: 40 Km.
Beach: 0 Km.
Golf course: 15 Km.
Entertainment Area: 10 Km.
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg)
Wheelchair-accessible
Car park
NO Garage
Key Collection: 15:00:00
24-hour reception
Check-in hour: 15:00:00
Check-out hour: 12:00:00
Late Check-out (*)
Mobile phone coverage
NO Wired Internet
Wi-fi
Local and international calls
Car hire (*)
Transfer service (*)
Secure parking
Valet parking
Airport Shuttle (*)
Room service (*)
Laundry service (*)
Launderette (*)
Medical service (*)
Bicycle hire service (*)
Babysitting service
Multilingual staff
24-hour security
Bellboy service
Air conditioning in public areas
Smoke detector
Hotel safe
Currency exchange facilities
Lift access
Shop
Garden
Terrace
Sun terrace
Gym
Newspapers
Luggage room
Dining area
BBQ facilities
Grill/BBQ
Private beach area
Library
Electric kettle
Towels and bed linen
Café
Bar
Restaurant: 4
Non-smoking area
Smoking area
Highchairs
Poolside snack bar
Banquet hall
Show cooking
Swim-up bar
Air conditioning in Restaurant
Breakfast room
Conference room: 2
Meeting room: 2
Projector
Conference hostess
Printer
Photocopier
Business centre
Audio-visual equipment rental
Fax
Children playground
Kids’ club
Entertainment programme for adults
Entertainment programme for children
Game room
Sauna (*)
Steam bath
Hot tub (*)
Turkish bath (hamam)
Massage (*)
Spa treatments
Hairdressing salon
Beauty salon (*)
Spa centre
Planet 21 – Accor
Breakfast
Breakfast buffet
Continental breakfast
Hot breakfast
Breakfast a la carte
Early bird breakfast
Buffet lunch
À la carte lunch
Set menu lunch
Brunch
Buffet dinner
À la carte dinner
Set menu dinner
Breakfast and dinner
Breakfast and lunch
Half Board
Half board without drinks
Half board with non-alcoholic drinks
Full board
Full board without drinks
Full board with non-alcoholic drinks
All inclusive
All inclusive without drinks
All inclusive with non-alcoholic drinks
No alcohol is served
Special dietary options
Gluten-free meals
Gala dinner (*)
Vegetarian meal
Snacks
Minimum check-in age: 21
Aqua fit
Banana boating (*)
Waterskiing (*)
Jet ski
Motor board ride (*)
Canoeing
Pedal boating (*)
Aerobics (*)
Fitness
Cycling / mountain biking (*)
Volleyball (*)
Beach volleyball
Surfing
Tennis (*)
Accor - ALLSAFE
Shower
Bathtub
Hairdryer
Toiletries
Bathrobes
Make-up mirror
Wi-fi
NO Internet access
Alarm clock
Ironing set
Individually adjustable air conditioning
Balcony
Wheelchair-accessible
Turndown service
Smoking rooms
Smoke detector
Housekeeping
Soundproof room
NO Extra beds on demand
NO Cot on demand