The hotel is located in Sapa, 380 km north-west of Hanoi, among the Hoang Lien Mountains, in Lao Cai Province, near the Chinese border.
This is the only luxury hotel in north-western Vietnam and was opened in March 1998. Built as a traditional mountain chalet with accented wooden decor and a welcoming stone hearth fireplace, the resort overhangs the village, blending perfectly with the natural surroundings, and offers 77 stylishly designed rooms. With luxury dining and sleeping carriages, the Victoria Express Train is the ideal means of transportation to travel from Hanoi to Lao Cai (Sapa). The location and luxury services of the hotel have been carefully planned to allow guests to experience something different and unique, in close harmony with nature and with the local hill-tribe people.
The resort's rooms each come with private terrace, wood flooring and a warm touch of local decoration. Guests will feel at ease in the 'mountain chalet' atmosphere. All guest rooms offer views over Sapa village, the resort's lush gardens or Mount Fansipan.
The resort offers the best recreation choices in Sapa. Mountain trekking is the most exciting and interesting activity to explore the mountain villages.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 1998
Year of most recent renovation: 2008
NO Total number of rooms: 77
Number of floors (main building): 3
Double rooms: 73
Suites: 2
Studios: 2
Disability-friendly rooms: 1
NO Connecting rooms
hotel
American Express
JCB
Diners Club
MasterCard
Visa
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg)
NO Wheelchair-accessible
NO Car park
NO Garage
24-hour reception
Check-in hour: 18:00:00
Check-out hour: 12:00:00-11:00:00
Mobile phone coverage
NO Wired Internet
Wi-fi
Car hire (*)
Transfer service (*)
Secure parking
Airport Shuttle (*)
Room service
Laundry service
Bicycle hire service
Babysitting service (*)
Multilingual staff
24-hour security
Bellboy service
Fireplace (*)
Smoke detector
Hotel safe
Currency exchange facilities
Newspaper stand
Shop
Garden
Bicycle storage
Sun terrace
Gym
Newspapers
Luggage room
Library
Towels and bed linen (*)
Café
Bar
Restaurant
Non-smoking area
Smoking area
Poolside snack bar (*)
Conference room
Meeting room
Printer (*)
Photocopier (*)
Business centre
Fax (*)
Outdoor freshwater pool: 1
Children playground
Kids’ club
Game room (*)
Sauna
Steam bath
Massage
Spa treatments
Hairdressing salon (*)
Spa centre (*)
Breakfast buffet
Set menu lunch
Buffet dinner
À la carte dinner
Set menu dinner
Fitness (*)
Billiards
Tennis
NO Number of bedrooms: 1
NO Living room
Bathroom
NO Disability-friendly bathroom
Shower
Bathtub
Hairdryer
Wi-fi
NO Internet access
Direct dial telephone
TV
Minibar
Mini fridge
Tea and coffee making facilities
Individually adjustable heating
Safe
Balcony
Terrace
NO Cot on demand