This family friendly hotel lies between La Fortuna de San Carlos and Arenal lake, with a view of the Arenal volcano. It is the ideal location for a relaxing holiday in the mountains and is only 7 km west of the city so that guests may enjoy the beauty of the region to the fullest.
Opened in 1999, the hotel comprises a total of 70 rooms of which 4 are disability-friendly. The hotel has a reception desk manned around the clock and a currency exchange facility. Furthermore, guests are offered a Internet access (charges apply) and a laundry service (charges apply). Sustenance is provided in the café, the bar and the restaurants.
Each hotel has its own terrace, from which guests and their families may enjoy the unique view of the Arenal volcano. During the day, visitors may observe how the volcano spits out pieces of rock and at night may enjoy the bright colours of the eruptions - just like a postcard. All rooms have their own en suite bathroom with hot, running water and a hairdryer. They also feature a direct dial telephone, cable TV, tea and coffee making facilities, a double or king-size bed, a room safe, Internet access and a minibar. The air conditioning is individually adjustable.
The hotel offers its guests the opportunity to relax in the crystal clear water of its two carefully tended swimming pools and 2 hot tubs. Guests are also invited to use the children's paddling area as well as the nature trail.
At Surá restaurant is offered a buffet breakfast each morning. Furthermore, the Arenal Restaurant serves gourmet cuisine and the Surá Restaurant has national and international dishes.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 1999
Year of most recent renovation: 2008
NO Total number of rooms: 60
Double rooms: 60
NO Connecting rooms
hotel
American Express
Diners Club
MasterCard
Visa
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg)
NO Wheelchair-accessible
NO Car park
NO Garage
24-hour reception
Check-in hour: 18:00:00-22:00:00
Check-out hour: 12:00:00-11:00:00
NO Wired Internet
Wi-fi
Room service (*)
Laundry service (*)
Medical service (*)
Hotel safe
Currency exchange facilities
Garden
Café
Bar
Restaurant: 2
Non-smoking area
Smoking area
Children’s swimming area: 2
Sun loungers
Parasols
Costa Rica - ICT-P-001 Protocolo para actividades de hospedaje. Sector Turismo
Bathroom
Shower
Hairdryer
NO Internet access
Direct dial telephone
Tea and coffee making facilities
Individually adjustable air conditioning
Safe
Terrace
Wheelchair-accessible