Surrounded by 30,000 m2 of natural forest, the luxury hotel Serrano Resort, considered the best mountain resort of the country, is ideally situated in the city of Gramado. The city centre and the Palácio dos Festivais are within a short stroll, while the Expogramado Convention Center is within walking distance. The international airport of Porto Alegre is at a distance of about 118 km.
Guests are welcomed in a sophisticated environment exuding warm hospitality. The elegantly appointed, comfortable rooms are excellently equipped with all the necessary amenities. Business guests will appreciate the free WIFI access, the business centre and the fantastic 3,000 m2 convention centre. Guests can take a refreshing dip in the outdoor and indoor pool, work out in the fitness centre or get pampered in the top-class spa area. Culinary options include 4 fine restaurants and a cosy lounge bar. A perfect choice for business and leisure travellers alike.
Following the Statute of Children and Adolescents (Law Nº. 8.069/90), the accommodation of people under 18 unaccompanied or with their guardians will be accepted only with written authorization of their parents on a notarized document. Parenthood must be proved through ID or Birth Certificate.
As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information
Year of construction: 1976
Year of most recent renovation: 2010
Total number of rooms: 268
Number of floors (main building): 4
Annexe (s): 3
Number of floors (annexe): 4
NO Connecting rooms
hotel
American Express
Diners Club
MasterCard
Visa
City centre: 0,5 Km.
Nearest Bus / Metro Stop: 0,2 Km.
Airport: 36,7 Km.
NO Small pets allowed (under 5 kg)
NO Large pets allowed (over 5 kg) (*)
Wheelchair-accessible
Car park (*)
NO Garage
24-hour reception
Check-in hour: 14:00:00-00:00:00
Check-out hour: 12:00:00-12:00:00
NO Wired Internet
Wi-fi
Transfer service (*)
Secure parking (*)
Room service
Laundry service (*)
Launderette (*)
Babysitting service
Multilingual staff
Air conditioning in public areas
Fireplace
Hotel safe
Lift access
Garden
Towels and bed linen
Bar
Restaurant: 5
Photocopier (*)
Business centre
Fax (*)
Indoor freshwater pool: 1
Outdoor freshwater pool: 1
Children playground
Kids’ club
Game room
Sauna
Hot tub
Massage
Spa treatments
Hairdressing salon
Beauty salon
Breakfast: 06:30:00-10:00:00
Deposit on arrival
Identification card at arrival
Fitness
Tennis
Other Protocol
NO Number of bedrooms: 1
NO Disability-friendly bathroom
Shower
Hairdryer
Bathrobes
Slippers
Wi-fi
TV
Cable TV
220V power supply
Minibar
Central heating
Safe
Balcony
NO Smoking rooms
NO Extra beds on demand
NO Cot on demand